The patient dialogue is expanding beyond the boundaries of the provider encounter. SRM enables a multi-channel, goal-oriented, customized dialogue between between health systems and individual patients. The result is a population inspired to action and healthier lives.
40-60%+ Conversion Rates for
Target Care Gap Closure
Inspiring patients to action is about creating a dialogue. Not a campaign. Each contact, regardless of channel, is coordinated and individualized with the goal of earning the role and influence of a trusted advisor.
15-25% Decrease in Lost Referrals
Our data scientists build customized algorithms for each client to triangulate on priority opportunities in the network. We leverage internal and external data sources. Then coordinate provider engagement across marketing, outreach and support. Our clients recover an average of $10 million of leakage in the first 12 months.
30-50% Increase in PCP Utilization
Our analytics and dialogue management platforms enable health systems to drive important primary care appointments with target patients. We also help to establish the infrastructure and processes to increase PCP capacity. The commensurate growth in utilization generates an average of $150k per PCP annually.