HealthOS is Healthcare’s Only CRM Focused on Next Best Actions
SymphonyRM’s HealthOS Platform enables health systems to orchestrate a goal-focused dialogue with its consumers, utilizing advanced algorithms to prioritize and orchestrate multi-channel engagement.
Identify Next Best Actions & Orchestrate Action
The HealthOS platform identifies actionable consumer engagement opportunities, prioritized using health system and consumer value algorithms, and manages activity at every consumer touchpoint.
Our algorithms identify opportunities to achieve specific organizational goals. Ultimately, our algorithms generate Next Best Actions for every patient and provider in your health system’s market.
HealthOS extends these insights into a role-contextual view of the patient or provider. Our platform delivers prioritized work management features which enable your organization to drive change, optimize workforce productivity, and measure conversions.
What Our Clients Are Saying
“1 Part Data Science + 1 Part Workforce Orchestration”
“SymphonyRM has built a highly targeted health system [marketing] platform that drives profit, quality, volume, and value”
"Game-changing business value model for us”
"Made us (marketing) even more relevant to business”
SymphonyRM Provides Solutions at Each Organizational Level
From marketing teams, population health teams, and care managers to call centers and upper management, SymphonyRM moves metrics at every level.
Ready to transform your organization?
We’re here to help you. Schedule a demo with our experts to see how SymphonyRM can help transform the dialogue between your health system and your patients.
From The Blog
Three Key Steps for Every Provider Interaction, as a Physician Liaison Just as Healthcare evolves, so does the role of a Physician Liaison. The Physician Liaison (which I believe is an antiquated title, but…we can address that at a later…Read More »
Dr. Kirsten Anderson is the Chief Medical Officer for the Value Care Alliance (VCA), which is a collaboration of four health systems in Connecticut (Western Connecticut Health Network, St. Vincent’s Health Partners, Griffin Health, and Middlesex Hospital), and includes 10 hospitals and…Read More »
Today’s healthcare consumers expect convenient, accessible, and engaging healthcare services. Healthcare systems must optimize those moments that matter and engage consumers (patients) as partners. It’s the SymphonyRM point of view that Next Best Actions are the next most appropriate activities…Read More »