PALO ALTO, Calif. (February 17, 2021) – SymphonyRM today announced the addition of former Intermountain Healthcare Chief Information Officer Marc Probst to its Board of Directors. The appointment comes amidst a period of tremendous growth…
Nuvance Health Selects SymphonyRM as CRM and Marketing Automation Partner
PALO ALTO, Calif. (February 10, 2021) – With relevant and personalized interactions becoming the de facto consumer experience, health systems are turning to data-driven strategies to improve engagement, individual health, and business outcomes. In response…
AI for Patient Engagement – Smarter Healthcare Podcast Feature
In this podcast, Smarter Healthcare‘s Kathy Sucich, and our COO, Sheetal Shah, talk about the value of data, how health systems can better leverage it in 2021, and the great results his organization helped Virtua…
Healthcare CRM’s Next Evolution: A Conversation with Ann Stadjuhar
Jayme Sanchez (00:01): Hello, and welcome to the SymphonyRM Employee Spotlight. I’m Jayme Sanchez, and today I’m very excited to be speaking with Ann Stadjuhar, our VP of Sales. Hi, Ann. Thanks for joining…
Crafting the Right COVID-19 Messaging
In this webinar, we we dig in on how to craft the right COVID-19 messaging at the time consumers need it most. Is there an intersection between compassion, care, and data? Mike Seyfer, CEO at Hailey Sault,…
Patient Engagement Journeys in a Highly Sensitive Environment
Patient engagement journeys now have a gigantic complication – when & how is it safe to obtain care? Care pathways have commonly focused on what’s happening onsite, but patient engagement is increasingly virtual and digital.…
Should Physician Liaisons Become Data Scientists?
Should Physician Liaisons Become Data Scientists? The power and promise of data sounds AWESOME! …until hours spent analyzing it eats into time growing and managing relationships. What’s the balance? Given today’s challenges that fundamentally change…
How To Think Like Healthcare Finance
How To Think Like Healthcare Finance With the prolonged pandemic, health systems now face financial risks that threaten people’s jobs and and organizations. We’re facing new realities: – People delaying needed care because of infection…
AI & Marketing with Christopher Penn
Healthcare marketers, you’ve done a great job moving healthcare marketing towards data-driven sophistication! But what can we learn about AI and marketing from other industries? There’s no better a person to discuss that than Christopher…
Patient Experience Panel 2: Marketers as Patients
Patient Experience Panel 2: Marketers as Patients When discussing new capabilities from massive datasets and AI models, we often forget one major thing: it’s personal. Data is just a limited view of information a healthcare…