SymphonyRM Blog
COVID-19 Influx: Using SymphonyRM’s HealthOS to Manage through a Pandemic
Here to Help – A message before we get into the article We’re offering daily campaign resources that health systems can brand and use to engage their communities. The content is open for all to…...
Marketing During a Public Health Crisis – Touchpoint Podcast Feature
COVID-19 has pressured every area of healthcare, and marketers struggle to manage the crisis while engaging their patients. Touch Point Media’s Chris Boyer and Reed Smith discuss what marketing can do...
Communicating During COVID-19: An Editorial Calendar for Healthcare Marketers
We’re offering daily campaign resources that health systems can brand and use to engage their communities. The content is open for all to use. Open Content for Community Engagement Schedule of content for...
Hospital Marketing with Algorithms: Aim Higher than Netflix
Hello, Healthcare! You’ve hung up the hospital marketing cap for the day, are now browsing Netflix, and the targeting feels weirdly personal. You see tailored selections, and they’re promoting each show...
Nearly Doubling Email Engagement in Healthcare – Based on 2M+ Emails
Natural Language Processing (NLP) analysis uses 2M+ emails to discover how to beat patient engagement benchmarks At SymphonyRM, we obsess over how to use data science to find Next Best Actions (NBAs) for...
Galaxy Brain: Data Science Workflows with Prefect & Dask
Success delivering value for patients hinges heavily on predicting their risks & suggesting Next Best Actions, and we’ve demonstrated that no tool is better at doing this at scale than AI. The catch is...
[Podcast] Edward Marx and Four Pillars of Innovative Leadership
Former Cleveland Clinic CIO, Edward Marx’s Voices of Innovation is a field guide of case studies that healthcare leaders can use to guide their own innovative projects. We interviewed Edward recently to help...
[Case Study] Health System Drives 15% Increase in Patient Visits, 380% Annual Wellness Visit Growth
Large regional health system serving 500,000 patients uses SymphonyRM’s AI-powered Next Best Actions and managed services to provide prioritized, proactive, personalized patient engagement Success Highlights...
