SymphonyRM Blog
SymphonyRM Achieves SOC 2 Type 2 Compliance
Trust in SymphonyRM’s HealthOS via Service Organization Controls (SOC) Certification SymphonyRM underwent an in-depth audit recently in hopes of achieving the American Institute of Certified Public Accountants (AICPA) SOC 2 Type 2 certification. The result? We passed with flying colors!…
Three Key Steps for Every Provider Interaction, as a Physician Liaison – PRM
Three Key Steps for Every Provider Interaction, as a Physician Liaison Just as Healthcare evolves, so does the role of a Physician Liaison. The Physician Liaison (which I believe is an antiquated title, but…we can address that at a later…
Next Generation Healthcare Consumer Marketing Requires an Advanced Targeting Methodology
Today’s healthcare consumers expect convenient, accessible, and engaging healthcare services. Healthcare systems must optimize those moments that matter and engage consumers (patients) as partners. It’s the SymphonyRM point of view that Next Best Actions are the next most appropriate activities…
SymphonyRM to present at the 23rd Healthcare Marketing & Physician Strategy Summit
PALO ALTO, CA, April 26, 2018 – SymphonyRM will co-present on Referring Referral Leakage with Analytics at the 23rd Healthcare Marketing & Physician Strategy Summit. The presentation will focus on how, using data from internal systems as well as third-party…
SymphonyRM Attains Coveted Position at HIMSS18 VentureConnect
PALO ALTO, Calif., February 27, 2018 (Newswire.com)—SymphonyRM has been selected as a finalist to present its HealthOS platform, which combines Healthcare CRM (Customer Relationship Management) and Data Science, at the HIMSS 2018 Annual Conference. SymphonyRM was one of only six startups…
Healthcare Marketing with HIPAA
If you are a Marketer, HIPAA may seem to be one the greatest limitations on how you prepare your health system for today’s consumer-focused healthcare economy. From deriving insight on which consumers/patients to engage, utilizing and prioritizing channels, personalizing messaging, and even…
Predictive Analytics and Population Health: Where’s the Value?
One key theme that emerged out of last month’s Medical Group Management Association (MGMA) Annual Conference and detailed by Jeff Lagasse in Healthcare IT News, was that “Predictive Analytics is now a Business Necessity.” Predictive analytics will bring enormous value…
Healthcare CRM: The Spruce Goose Analogy
November 2nd marks the 70th anniversary of when the Hercules H-4, also known as the Spruce Goose, reached a formidable elevation of 70 feet as it flew over the Long Beach Harbor. With how much fan fare it had garnered,…
