SymphonyRM Blog
Virtua Health to Drive Personalized and Proactive Consumer Engagement with SymphonyRM’s AI-Powered Next Best Actions
Virtua Health in New Jersey adopts data-science driven customer relationship management (CRM) to provide a streamlined and connected consumer experience...
SymphonyRM to Speak on Using Intelligent Next Best Actions to Drive Personalized, Proactive, Multi-Channel Patient Dialogue at the MGMA Annual Conference
We’re excited to be attending the Medical Group Management Association Annual Conference and speaking with industry leaders from Griffin Hospital and CVS Health on Monday, October 14th from 9:40-11:25am. The...
SymphonyRM appoints Rohit Madhavarapu as Vice President of Product
Former Salesforce Senior Director of Product for Health and Life Sciences to lead the company’s product vision and innovation...
Edward Marx’s Healthcare Innovation Roadmap Checklist
Cleveland Clinic CIO Edward Marx’s Voices of Innovation is a field guide on everything it takes to get your health system to move. I got the opportunity to speak with Ed, and he made his…...
Intermountain Healthcare Selects SymphonyRM’s AI-Powered Next Best Actions to Support Kidney Services Patient Engagement and Care Coordination
SymphonyRM to help Intermountain Healthcare Kidney Services proactively engage, educate, and manage patients earlier in their journey to cut unnecessary hospital admissions by up to 50 percent...
Are you a hostage to your CRM?
Remember when Nokia phones used to be awesome? You could reliably call and text friends, but with all sorts of apps and integrations competitors offered, consumers demanded more. Nokia couldn’t keep up with...
SymphonyRM Hires VP of Engineering to Drive Further Growth of its AI-Powered Next Best Actions
SymphonyRM, Healthcare’s Next Best Action (NBA) company, announced today it has hired Jacob Brauer as Vice President of Engineering, helping to further accelerate the company’s disruption in the consumer...
12 Must Ask Questions When You Grade a Health CRM Platform
I’ve spent 10 years helping Healthcare Organizations select, implement, and support CRM in the Healthcare Provider & Payer space. In that time, I’ve come to a few realizations and reflecting on the...
