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A Palo Alto-based startup redefining Physician and Member Engagement for Healthcare Providers

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COVID-19 Resources: SymphonyRM Extends Platform to all Healthcare Organizations Learn More

HealthOS

Transforming Primary Care with HealthOS, A Perspective from Dr. Matthew Poffenroth

Matt Poffenroth, MD, MBA, is board-certified in Internal Medicine, Vice President with Inova Health System and serves as Chief Executive Officer and Chief Medical Officer for Signature Partners Network, the clinically integrated network associated with…

SymphonyRM Achieves SOC 2 Type 2 Compliance

Trust in SymphonyRM’s HealthOS via Service Organization Controls (SOC) Certification SymphonyRM underwent an in-depth audit recently in hopes of achieving the American Institute of Certified Public Accountants (AICPA) SOC 2 Type 2 certification.  The result? …

Next Generation Healthcare Consumer Marketing Requires an Advanced Targeting Methodology

Today’s healthcare consumers expect convenient, accessible, and engaging healthcare services. Healthcare systems must optimize those moments that matter and engage consumers (patients) as partners. It’s the SymphonyRM point of view that Next Best Actions are…

SymphonyRM to present at the 23rd Healthcare Marketing & Physician Strategy Summit

PALO ALTO, CA, April 26, 2018 – SymphonyRM will co-present on Referring Referral Leakage with Analytics at the 23rd Healthcare Marketing & Physician Strategy Summit. The presentation will focus on how, using data from internal…

SymphonyRM Attains Coveted Position at HIMSS18 VentureConnect

PALO ALTO, Calif., February 27, 2018 (Newswire.com)—SymphonyRM has been selected as a finalist to present its HealthOS platform, which combines Healthcare CRM (Customer Relationship Management) and Data Science, at the HIMSS 2018 Annual Conference. SymphonyRM was…

Healthcare Marketing with HIPAA

Graphic showing a handshake and various healthcare-related icons.

If you are a Marketer, HIPAA may seem to be one the greatest limitations on how you prepare your health system for today’s consumer-focused healthcare economy. From deriving insight on which consumers/patients to engage, utilizing and prioritizing…

Healthcare CRM: The Spruce Goose Analogy

Aerial photo of the Spruce Goose.

November 2nd marks the 70th anniversary of when the Hercules H-4, also known as the Spruce Goose, reached a formidable elevation of 70 feet as it flew over the Long Beach Harbor.  With how much…

SymphonyRM presents at Health 2.0 Launch!

Photo of launch presentation

SymphonyRM was selected from dozens of Health Technology start-ups to present at the HIMSS Health 2.0 Launch event, one of the premier global gatherings of health and technology professionals. Health system Electronic Medical Record systems (EMRs)…

Transforming the Patient Experience in Healthcare

Photo of happy hospital staff and patient

The term “experiences” seems to dominate the way people interact with companies and brands these days. Maybe we have the Millennials to blame, but an “experience economy” has replaced a transactional one, and customers everywhere,…

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Recent Posts

  • AI for Patient Engagement – Smarter Healthcare Podcast Feature
  • Healthcare CRM’s Next Evolution: A Conversation with Ann Stadjuhar
  • Crafting the Right COVID-19 Messaging
  • Health AI University Recap
  • COVID-19 Vaccination Communication: 5-Step Best Practice Guide

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