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SymphonyRM

A Palo Alto-based startup redefining Physician and Member Engagement for Healthcare Providers

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COVID-19 Resources: SymphonyRM Extends Platform to all Healthcare Organizations Learn More

Industry Leader Perspective

AI for Patient Engagement – Smarter Healthcare Podcast Feature

In this podcast, Smarter Healthcare‘s Kathy Sucich, and our COO, Sheetal Shah, talk about the value of data, how health systems can better leverage it in 2021, and the great results his organization helped Virtua…

Health AI University Recap

Thank you to all who participated in SymphonyRM’s first Health AI University sessions with SymphonyRM’s Joe Schmid, CTO and Chris Hemphill, AI Director. We hope you found the content valuable as you develop or build…

Patient Engagement Journeys in a Highly Sensitive Environment

Patient engagement journeys now have a gigantic complication – when & how is it safe to obtain care? Care pathways have commonly focused on what’s happening onsite, but patient engagement is increasingly virtual and digital.…

Should Physician Liaisons Become Data Scientists?

Should Physician Liaisons Become Data Scientists? The power and promise of data sounds AWESOME! …until hours spent analyzing it eats into time growing and managing relationships. What’s the balance? Given today’s challenges that fundamentally change…

AI & Marketing with Christopher Penn

Healthcare marketers, you’ve done a great job moving healthcare marketing towards data-driven sophistication! But what can we learn about AI and marketing from other industries? There’s no better a person to discuss that than Christopher…

Patient Experience Panel 2: Marketers as Patients

Patient Experience Panel 2: Marketers as Patients When discussing new capabilities from massive datasets and AI models, we often forget one major thing: it’s personal. Data is just a limited view of information a healthcare…

Health Equity is the North Star – Zachary Hermes, MD, MPH, JM

With health equity as his North Star, Zachary Hermes’s lifelong dedication is the intersection of medicine, law, and public health. The pandemic changed the picture for healthcare access and how we serve the underserved. Zach…

Defining the New Customer Journey with Chris Boyer

We all know that healthcare decisions begin long before someone schedules an appointment, but how can we be present each step of the way? It starts with understanding the various journeys defined by different patients…

AI Uses in Healthcare: Making it Real

You’ve heard about the great things that AI can do, but how to make it real? How to make it happen at a health system? It depends on quickly and reliably preparing complex, messy healthcare…

AI & Informatics: What’s in it for Patient Engagement?

AI gets major press for computer vision and robotics, but patient engagement is largely missing from the conversation. Why? AI patient engagement is already in use today helping to aim the right services to the…

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Recent Posts

  • SymphonyRM Appoints Former Intermountain Healthcare CIO Marc Probst to Its Board of Directors
  • Nuvance Health Selects SymphonyRM as CRM and Marketing Automation Partner
  • AI for Patient Engagement – Smarter Healthcare Podcast Feature
  • Healthcare CRM’s Next Evolution: A Conversation with Ann Stadjuhar
  • Crafting the Right COVID-19 Messaging

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SymphonyRM

Orchestrating the workforce to drive healthcare metrics

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650 336 8430

info@symphonyrm.com

530 University Avenue
       Palo Alto, CA 94301

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