Orchestrating the workforce to drive metrics
SymphonyRM’s HealthOS platform coordinates across every level of your health system to drive real, impactful change.
Our algorithms help you achieve your organizations goals. By generating Next Best Actions for every patient and provider using your data, we guide your team to increase patient acquisition, close care gaps, increase provider utilization, and capture more referrals.
HealthOS extends these insights into a role-contextual view of the patient or provider. Our platform delivers prioritized work management features which enable your organization to drive change, optimize workforce productivity, and measure conversions.
How It Works
Example: HealthOS for Targeted Market Growth
Data Insight: HealthOS analyzes data from measurable metrics to conduct an algorithmic discovery and prioritization phase.
Metric #1: New Patient Acquisition
The Patient Opportunity algorithm identifies likely prospects by mining clinical, payer, claims, and third-party data sets and prioritizing consumers that are likely to convert.
Metric #2: Provider Referral
The Provider Value algorithm identifies opportunities specific to service lines and procedures, generating Next Best Actions for the Business Development, Physician Liaison, and Provider Outreach Teams.
HealthOS delivers actionable items to coordinate engagement between the call center, digital marketing, and provider outreach teams.
Key Benefits & Features
Data Science for Actionable Insights
CRM Crafted For Healthcare
Hands-On Change Management
HealthOS Empowers Value Generation Across the Organization
From marketing teams, population health teams, and care managers to call centers and upper management, SymphonyRM moves metrics at every level.
Ready to transform your health system?
We’re here to help you. Schedule a demo with our experts to see how SymphonyRM can help transform the dialogue between your health system and your patients.