Hello Healthcare! Healthcare behaviors change faster than marketers can develop personas, and COVID-19 has only amplified this. As a result, scheduling, new care modalities, and changing incentives added new...
Announcement: We’ve partnered up with The Healthcare Rap Podcast’s Jared Johnson & Virtua Health’s CRM & Digital lead on a webcast designed to help you learn effective precision...
COVID19 is forcing a new normal for providers and everyone in the health system who facilitates their experiences. The current environment is driving a catastrophic revenue gap, provider burnout, and anxious...
Large regional health system serving 500,000 patients uses SymphonyRM’s AI-powered Next Best Actions and managed services to provide prioritized, proactive, personalized patient engagement
Regional Health System Transforms Contact Center into Customer Engagement Center, Improves Patient Experience
Regional Health System serving millions of patients, adopts SymphonyRM’s data science driven CRM to help contact center streamline inefficiencies and use proactive outreach to close care gaps.
E-Books & White Papers
Natural Language Processing (NLP) analysis uses 2M+ emails to discover how to beat patient engagement benchmarks At SymphonyRM, we obsess over how to use data science to find Next Best Actions (NBAs) for...
Learn how to use artificial intelligence (AI) to form a bariatrics campaign that outperforms traditional CRM and improve your healthcare marketing....
It’s no surprise that Amazon’s push into healthcare sent shockwaves across the industry (you can see the full timeline here). Given their successful disruptive track record and consumer expertise, many...
Physician Outreach Leading COVID-19 Revenue Recovery
COVID19 is forcing a new normal for providers and everyone in the health system who facilitates their experiences. The current environment is driving a catastrophic revenue gap, provider burnout, and anxious communities & populations. Learning Objectives: Accelerate from strategy to physician relations execution in 2 weeks.
Sealing COVID-19 Revenue Gaps
We are all about to face the “New Normal” in the healthcare operating environment. Driven by a catastrophic revenue gap, frontline fatigue, and an anxious consumer base, we walk through an approach that connects operations, strategy, and consumer engagement.
How to Build A Successful Physician Liaison Organization
In today’s rapidly changing healthcare landscape, the role of the physician liaison is evolving. To remain competitive, organizations are looking for a new strategic approach that empowers physician liaisons to build meaningful relationships with providers, reduce leakage, and drive growth. So, what are the latest trends and best practices to build a best-in-class physician liaison program?